The maritime industry is at a crossroads, where cutting-edge technology and human skills are converging to shape its future. The 2024 CAREER4SEA Forum brought together industry experts to discuss this pivotal moment, emphasizing that seafarers need the right tools and training to thrive amidst rapid digitalization and decarbonization. Moderated by Sandra Psychogiou, Editor in Chief of SAFETY4SEA, the panel featured Chirag Bahri from ISWAN, Amalia Marcou from Enesel Dry SA, Marios Minou from Latsco Marine Management Inc., and Dr. Marina Papaioannou from DNV and WISTA Hellas. The consensus? The maritime workforce must be adaptable and effective, balancing technological advancements with human qualities.
Marios Minou kicked things off, highlighting how AI and blockchain are already shaking up the industry. These technologies automate key processes, boosting operational efficiency, reducing human error, and enhancing safety. But here’s the rub: seafarers mustn’t lose sight of their fundamental skills. “Seafarers must not lose sight of their fundamental knowledge—such as how to read charts and plot courses—even as technology evolves,” Marios Minou emphasized. Technology is a tool, not a replacement for core expertise. The panelists agreed that cybersecurity is a growing concern, and integrating new technologies must go hand in hand with robust cybersecurity training to ensure vessel safety and data protection.
Marina Papaioannou underscored the importance of continuous learning to keep pace with these advancements. “As the maritime sector moves towards more automated and digital processes, the need for a skilled, adaptable workforce is more crucial than ever,” she stated. AI, blockchain, and other technologies offer tremendous benefits, but they also require seafarers to adapt their skill sets. This shift will necessitate ongoing training that integrates both technical and soft skills.
Amalia Marcou shared her thoughts on the growing trend of remote learning and the use of AI to personalize training. “AI allows us to create more tailored training programs for individual seafarers, helping them to hone specific skills and deal with real-time scenarios. This makes training more accessible and flexible, even for those on long voyages or in remote locations,” she explained. Virtual simulations and real-time scenario-based training are allowing seafarers to practice complex ship operations and crisis management drills in a controlled environment. This innovative approach not only enhances their technical skills but also helps them develop the critical soft skills necessary for leadership and teamwork.
While the maritime industry is embracing digitalization, the discussion also underscored the enduring importance of soft skills. Chirag Bahri pointed out that the future success of seafarers will depend as much on their ability to communicate, empathize, and lead as on their technical prowess. “Empathy, leadership, and communication are crucial in maintaining the well-being and safety of the crew. Whether you’re leading a team on deck or managing a crisis situation, the ability to understand and respond to the needs of others is fundamental,” said Chirag Bahri. Leadership, resilience, situational awareness, and effective listening were also highlighted as essential qualities that contribute to a positive work environment and the overall success of maritime operations. These human skills are necessary not only for managing day-to-day activities but for navigating the evolving challenges of decarbonization, digitalization, and mental health awareness in the industry.
As the industry transitions toward decarbonization and digitalization, the panelists strongly advocated for a people-centered approach to training and development. “The maritime sector’s transformation should be driven by the people who make it work—seafarers,” emphasized Amalia Marcou. “By equipping them with the right combination of technical knowledge and soft skills, we can ensure that they are not just prepared for the future but are active participants in shaping it.” Marina Papaioannou also highlighted the importance of creating a supportive, inclusive environment where seafarers feel motivated and safe. The future of shipping will be shaped by the people working at sea, and it’s our responsibility to ensure that they have the skills and support they need to succeed.
By focusing on continuous learning, integrating innovative training methods, and fostering a culture that values both technical expertise and human qualities, the maritime sector can cultivate a workforce that is both resilient and adaptable. This news should spark a debate within the industry about how to best balance technological advancements with human skills. As the experts concluded, the industry’s success will ultimately depend on the people at the heart of it, and a balanced, people-centered approach is key to navigating the challenges ahead.
